Jobs

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Service Desk Officer 

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. As the Service Desk Officer you will provide key support to our organisation.

We are looking for a highly skilled and experienced Service Desk Officer to join our team. The ideal person will be confident in working with users at all levels and be committed to quality and continuous improvement. They will strive working as part of a team and bring energy, pace and structure to solving IT related problems.

This will include acting as a first point of contact, troubleshooting and supporting IT hardware, software and systems for on-site and remote employees. You will categorise and assign incidents, problems and requests raised in the service desk. Proactively manage ticket updates, owning the ticket lifecycle through to resolution. You will be responsible for the IT on-boarding processes of user account creation, hardware procurement and the curation of IT documentation. You will also maintain our asset register with up to date information and tracking movement of assets.

Closing date: Thursday 19 May 2022

Interview Date: 25 May 2022

Apply now

Information Governance Manager

This is an exciting opportunity for an experienced Information Governance Manager to join our dedicated Legal team here at Brooke. You will engage with many members of the Brooke team, from developing and delivering training, to working with the Head of IT to implement various changes.

We are looking for a committed and motivated individual who is able to work quickly and accurately under pressure whilst being able to manage their own priorities and workloads. You will need to have detailed knowledge of GDPR and the Data Protection Act and have a strong understanding of the legal and political context of this legislation.

We need people who are able to work independently and demonstrate the skills to lead when creating new processes and implementing governance requirements. You will be suited to dealing with confidential issues, only sharing information where appropriate.

The role will ensure that the charity remains compliant with statutory and regulatory obligations. They will be expected to keep up-to-date with changes to regulations and have the skills to build effective relationships and achieve co-operation from others.

You will need an honours degree or equivalent in any subject and have a knowledge and understanding of all aspects of information management.  The successful applicant will be a holder of a relevant Data Protection qualification (e.g. CIPP/E or CIPM) or working towards such a qualification.

Closing date: Friday 20 May 2022, 12pm

Interview Date: 23 & 24 May 2022

Apply now

Head of External Affairs

This is an exciting opportunity to join Brooke on a permanent basis as Head of External Affairs and Advocacy. Our dedicated External Affairs Team work on a wide and demanding portfolio, delivering impactful campaigns for working equines by extending our reach and influence through inspiring advocacy and strategic engagement.  They engage with major international bodies and also directly support Advocacy and Campaigning at our Country Programme level.

You will lead and develop Brooke’s advocacy strategy both locally and internationally with a focus on key institutions, government leaders, and other NGOs. As the primary external ambassador, you will be representing Brooke to external constituencies, giving high profile presentations and speeches at conferences, leading the development of major advocacy campaigns and ensuring the effective coordination of the advocacy, public engagement and programmatic teams.

You will lead and motivate a high performing team, aligning individual and team objectives with Brooke’s strategic objectives. You will contribute to the development of policies, strategies and procedures within the wider organisation, communicating progress and learning to the senior leadership team.

We are looking for an individual who has a real commitment to lasting change and to the vision and mission of Brooke.  You will need to have extensive practical knowledge and experience of engaging with strategic policy makers at a Global Institutional Level, with proven expertise in developing/implementing advocacy strategies. You must have excellent networking and representational skills and the ability to inspire others to improve their performance through reflective learning and communication. Central to this post will be a proven ability to lead and manage a high performing team to deliver both at the strategic and operational planning level.  In order to excel in this post, it is essential you possess the ability to work and travel independently and to deliver on an agenda which you would have ownership for.

Closing date: Tuesday 31 May 2022

Interview Dates: 

1st Interviews to be held w/c: 6th June 2022

2nd Interviews to be held: w/c 20th June 2022

Apply now

Senior Data Analyst X2

Would you like to support a Fundraising & Communications data strategy and drive business decisions by building reports and dashboards? Join a movement of global animal lovers and help improve the lives of working animals, as well as the communities that depend on them.

At Brooke, it’s a very exciting time to join our team as we begin to implement an insights functionality across our Fundraising and Communications Directorate. The department is newly shaped around a developed impact chain and KPIs, with each team playing a crucial role in engaging audiences and supporters - from awareness, to interest and engagement to supporter loyalty. The next year will see us embedding this major change, create benchmarks and deliver on our fundraising KPIs. 

You will be joining the new Insights Team and your role will be critical in the shaping and embedding of this new data driven culture and help us to put insights at the heart of planning and decision making across Fundraising & Communications.

Your background will be in analysing the performance of fundraising data – using business intelligence tools (PBI, FastStats and SQL)  and supporter data (CRM and DataWareHouse) to create reports, identify supporter trends and recommend business rules. You are able to interpret data and present data to your colleagues.

Ideally, you have good in-depth understanding of PBI - DAX, digital marketing data (GoogleAnalytics), and data visualisation. You will have a good understanding of supporter data, digital marketing and fundraising teams.

If you feel like this could be just the right challenge for you, we’d love to hear from you.

Clsoing date: Tuesday 31 May 2022 

Interview date: To be confirmed 

Apply now 

Survey Software Support Officer (BrookeCheck)

We are looking for a dedicated survey software support specialist who will play a key part in setting up and maintaining Brooke’s data collection system (internally known as BrookeCheck). This new role will be responsible for setting up data collection survey forms on our new external survey software (Magpi), ensuring these are fit for purpose for data collection across Brooke in a globally consistent way, as well as the general management of the survey data collection project, linking up with wider data processing systems.

The Survey Software Support Officer (BrookeCheck) will be joining our dynamic Strategy and Performance department, and will be a key contributor within the team to improving our data management systems, ultimately enabling Brooke to better understand and demonstrate organisational impact, and make use of data for decision making.

You will be delivering a fairly typical survey setup but with a myriad of stakeholders to consider, and must possess skills and experience for working with survey software tech support plus UK and international teams, and be comfortable providing technical capacity building and support to various stakeholders across multiple time zones.

The project will require a solution-oriented mind set and innovative thinking and you may be asked to input more widely into Brooke’s review of organisational digital and technological systems.

Clsoing date: Monday 6 June 2022 

Interview date: 17 and 20 June 2022

Apply now

Come and work for us and you’ll be joining a global safety net that protects working horses, donkeys and mules from injury, pain and disease.

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Please note we do not accept calls from recruitment agencies. For recruitment queries e-mail [email protected].

Brooke employees enjoy a competitive benefits package tailored to suit a wide range of people. Including:

  • 25 days' annual leave and all eight bank holidays
  • Buy/sell annual leave
  • Annual review of salary in line with cost of living allowance
  • Biennial salary benchmarking
  • Four percent employer pension contribution, rising to eight percent after one year
  • Childcare vouchers
  • BUPA health cash plan
  • Season ticket loan
     

"Join our movement for change and together we can help communities prosper and create a world where all working horses, donkeys and mules truly have a life worth living." 

- Brooke CEO Chris Wainwright