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Senior Supporter Engagement and Development Officer (Mid-Value)
This is an exciting opportunity to join the growing Supporter Engagement Team at Brooke in a brand new role. Building on the success of our programme for standard-value supporters, we are looking to recruit a proactive and insight-driven fundraiser to deepen engagement in the loyalty and contribution phases of our supporter engagement funnel by leading our mid-value programme.
We have ambitious targets and objectives and are looking for someone with the drive and experience to match these ambitions.
The Senior Supporter Engagement and Development Officer (Mid-Value) is critical to delivering our loyalty and contribution phases of the supporter engagement funnel. They are responsible for project-managing and delivering campaigns, supporter journeys and products that are insight-led, and designed to deepen engagement with Brooke. They will work across FundComms and with agencies to develop, innovative and creative communications across channels that inspire mid-value supporters and groups to donate, fundraise or take another action for Brooke. The post holder will be well versed in audience-centred supporter journey design, project management and techniques for building supporter loyalty.
Closing date: Thursday 12 May 2022, 9am
Interview Date: 23 & 24 May 2022
Information Governance Manager
This is an exciting opportunity for an experienced Information Governance Manager to join our dedicated Legal team here at Brooke. You will engage with many members of the Brooke team, from developing and delivering training, to working with the Head of IT to implement various changes.
We are looking for a committed and motivated individual who is able to work quickly and accurately under pressure whilst being able to manage their own priorities and workloads. You will need to have detailed knowledge of GDPR and the Data Protection Act and have a strong understanding of the legal and political context of this legislation.
We need people who are able to work independently and demonstrate the skills to lead when creating new processes and implementing governance requirements. You will be suited to dealing with confidential issues, only sharing information where appropriate.
The role will ensure that the charity remains compliant with statutory and regulatory obligations. They will be expected to keep up-to-date with changes to regulations and have the skills to build effective relationships and achieve co-operation from others.
You will need an honours degree or equivalent in any subject and have a knowledge and understanding of all aspects of information management. The successful applicant will be a holder of a relevant Data Protection qualification (e.g. CIPP/E or CIPM) or working towards such a qualification.
Closing date: Wednesday 18 May 2022, 9am
Interview Date: 23 & 24 May 2022
Service Desk Officer
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. As the Service Desk Officer you will provide key support to our organisation.
We are looking for a highly skilled and experienced Service Desk Officer to join our team. The ideal person will be confident in working with users at all levels and be committed to quality and continuous improvement. They will strive working as part of a team and bring energy, pace and structure to solving IT related problems.
This will include acting as a first point of contact, troubleshooting and supporting IT hardware, software and systems for on-site and remote employees. You will categorise and assign incidents, problems and requests raised in the service desk. Proactively manage ticket updates, owning the ticket lifecycle through to resolution. You will be responsible for the IT on-boarding processes of user account creation, hardware procurement and the curation of IT documentation. You will also maintain our asset register with up to date information and tracking movement of assets.
Closing date: Thursday 19 May 2022
Interview Date: 25 May 2022
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Please note we do not accept calls from recruitment agencies. For recruitment queries e-mail [email protected].
Brooke employees enjoy a competitive benefits package tailored to suit a wide range of people. Including:
- 25 days' annual leave and all eight bank holidays
- Buy/sell annual leave
- Annual review of salary in line with cost of living allowance
- Biennial salary benchmarking
- Four percent employer pension contribution, rising to eight percent after one year
- Childcare vouchers
- BUPA health cash plan
- Season ticket loan
"Join our movement for change and together we can help communities prosper and create a world where all working horses, donkeys and mules truly have a life worth living."
- Brooke CEO Chris Wainwright