FAQs

Answers to our frequently asked questions about Gift Aid, donating and other ways to support Brooke.

See also

Questions to consider when leaving a gift to Brooke in your Will.

What is Gift Aid?

Gift Aid is a government scheme which enables charities to reclaim basic rate tax from HM Revenue & Customs (HMRC) on donations you have made or make, thus making them tax effective.

Am I eligible to sign up for Gift Aid?

You're eligible if you're a UK tax payer and you pay sufficient tax to cover the amount that all the charities you support would claim in Gift Aid in a tax year (1 April to 31 March of the following year). Even if you're not employed, you're still eligible for Gift Aid if you pay tax on any of the following:

  • a personal or occupational pension
  • bank or building society savings accounts
  • rental income
  • stocks and shares
  • UK and overseas investment dividends

Other taxes such as VAT and council tax do not apply. As the tax payer, you're responsible for checking your eligibility for Gift Aid. Any tax shortfall is the responsibility of the tax payer.

How much tax do I need to pay to be eligible for Gift Aid?

In one financial year you must have paid at least 25p in income or capital gains tax for every £1 you donate to charity.

Can I Gift Aid my donations if I live overseas?

Yes, if you still pay some form of UK income or capital gains tax. Please email the Supporter Care Team or call 020 7470 9393 if this applies to you.

How do I sign up for Gift Aid?

Simply tick the box on the donation form, complete a separate Gift Aid Declaration form or call our Supporter Care Team on 020 7470 9393.

Will I have to make a Gift Aid declaration again?

No, once you sign up to Gift Aid your declaration will be ongoing and will cover any future donations you may make. Please notify us if your circumstances change and you're no longer eligible.

What if I donate to several charities and want to Gift Aid to all of them?

You can do this by signing a declaration for each charity. As long as you would have paid at least the equivalent amount of tax that all the charities combined will be claiming, Gift Aid can be applied. It's your responsibility to repay any difference.

How do I know if I pay UK income or capital gains tax?

If any of the following applies to you:

  • income tax is deducted from your salary before you receive it
  • you pay tax after submitting a self-assessment form each year
  • you have a taxable pension plan, savings (eg with a building society) or investment income
  • you have paid capital gains tax (eg on the sale of a property or share)

If you're unsure of your eligibility for Gift Aid, please contact HMRC.

What should I do if my tax status changes or I need/want to cancel my declaration?

Please inform us:

  • by phone: 020 7470 9393 (Monday to Friday, 9am to 5pm)
  • by email: info@thebrooke.org
  • or write to:
    Supporter Care Team
    Brooke
    Fifth Floor Friars Bridge Court
    41-45 Blackfriars Road
    London
    SE1 8NZ

How would Gift Aid affect my tax?

Signing up to Gift Aid doesn’t affect the tax you pay. We make the claim to HMRC on the tax you have already paid on your donations.

What if I don't pay UK tax?

Unfortunately, you're not eligible for Gift Aid. It's still worth letting us know so that we don’t ask you for this information again. If you're happy for us to make a note of this on your supporter record, please contact us:

  • by phone: 020 7470 9393 (Monday to Friday, 9am to 5pm)
  • by email: info@thebrooke.org
  • or write to:
    Supporter Care Team
    Brooke
    Fifth Floor Friars Bridge Court
    41-45 Blackfriars Road
    London
    SE1 8NZ

I don’t pay tax but my husband/wife does. Can I Gift Aid through them?

If you're able to donate using a joint bank account and your spouse is willing to sign a Gift Aid Declaration, your donations would be eligible for Gift Aid. Please contact us:

  • by phone: 020 7470 9393 (Monday to Friday, 9am to 5pm)
  • by email: info@thebrooke.org
  • or write to:
    Supporter Care Team
    Brooke
    Fifth Floor Friars Bridge Court
    41-45 Blackfriars Road
    London
    SE1 8NZ

Who will be able to access my Gift Aid information?

Only HMRC and Brooke. We do not share your information with anyone else.

Can Gift Aid be applied to event sponsorship?

Sponsorship donations made by people who are not directly connected to the participant will qualify for Gift Aid. Each sponsor must provide their full name, home address and postcode to enable Brooke to reclaim the tax.

To obtain an official Brooke event sponsorship form, please contact a member of our Community Fundraising Team:

Why do you ask for donations by direct debit?

We ask supporters to give by regular direct debit because it helps us to plan our work. It's also a more efficient and cost-effective way for us to receive donations - and we know some supporters like to give this way because it's convenient and they are covered by the direct debit guarantee.

However, we want you to feel in control of your giving so we make it clear that you can stop, pause or reduce your gift at any time. Just let us know.

We understand that our supporters donate to many charities and some may prefer to give as and when they can, so one-off gifts are very important to our work too.

How much of my donation will go directly to the animals?

In 2014/15, Brooke’s work benefited 1,810,179 animals across Asia, Africa and Latin America.

We're committed to expanding our programmes to improve the lives of even more animals. Our goal is to reach at least two million animals a year by 2016. For every £1 that Brooke receives, 65p goes directly to our work in the field, 4p is spent on supporter services costs, 1p on governance and the remaining 30p is invested back into fundraising.

The 30p spent on fundraising includes all mailings we send to our supporters and for every £1 spent on fundraising Brooke receives an average return of £3.54. We're very careful with our expenditure, but the return we receive demonstrates our fundraising approach is successful, allowing us to raise much needed additional income to expand our work.

You can read more about our costs and expenditure in our latest annual report.

Does Brooke accept donations of veterinary drugs/tack/equipment?

Brooke is not able to accept donations of veterinary drugs or equine-related equipment such as tack or grooming kits. This is because it can be difficult and expensive to transport these to the countries in which we work and to get them through customs. And, as we take a sustainable approach to our work, we do not distrubute any items free of charge, so we wouldn't be able to make use of donated items - much as we appreciate the good intentions of donors.

We also believe it's important to support local economies by purchasing items from within the countries where we work. Where veterinary drugs which cannot be obtained locally, we export them through a professional supplier.

If you would like Brooke to benefit from any items you no longer need, why not sell them and donate the raised funds to us?

How can I donate/support Brooke in other ways?

There are many ways you can donate. The most cost-effective way for us to receive a donation is via a direct debit, which you can set up at an amount and frequency of your choice.

Alternatively, you can make donations (made payable to 'the Brooke') by cheque, credit card, postal order, CAF voucher/card. Our postal address is Brooke, 5th Floor, Friars Bridge Court, 41-45 Blackfriars Road, London, SE1 8NZ.

However, financial contributions are not the only way you can help our work; you could consider holding an event, taking part in a sponsored ride/walk etc, holding a collection or distributing leaflets to friends and family. See our Get involved section

How can I find out about leaving a legacy to Brooke?

See our Legacy pages, download our legacy brochure (PDF 9.6Mb) or contact the Legacy Team on +44(0) 20 7470 9343 or email legacies@thebrooke.org.

Can I donate in other currencies?

Yes you can. We accept donations in Euros, Australian dollars, Canadian dollars, New Zealand dollars and US dollars.

Supporters donating from the US who require a tax receipt should donate via the Brooke USA website.

What is Brooke’s response to the ongoing media coverage of charity fundraising?

We are aware of the recent media coverage surrounding charity fundraising.

Please be assured that we do not phone anyone who is not an existing supporter, nor do we pass on any of our supporters' details to other charitable organisations.

Occasionally we employ a call centre to contact supporters on our behalf but they can only use your details to contact you regarding your support of Brooke; they do not use them for any other purpose.

Brooke is a full member of the Fundraising Standards Board and is committed to the highest standards, always adhering to the codes of practice laid out by the Institute of Fundraising.

We fully support any measures that will be taken to further improve fundraising practices across the charity sector. We will always respect all of our supporters' individual preferences regarding how they want to be contacted and how often, once this is made known to us.

Do you take animals into a sanctuary?

No. The animals we help are owned by some of the poorest people in the world: men, women and children who rely on a working horse, donkey or mule for their livelihoods and, in many cases, their very survival. It would not help these people to take their animal away.

Working animals can have a happy and healthy life as long as they are well cared for and treated with respect and this is what we work to achieve by providing veterinary treatment and training for animal owners. We focus on preventing problems from happening, ensuring a lasting effect for the welfare of working animals rather than just a short-term fix. The cost of keeping horses and donkeys in sanctuaries is very high and we believe this money is better spent helping more animals in their own communities.

Do you put animals down?

Yes, when we know this is the only option left and is the most considerate thing to do for the animal.

We help hundreds of animals suffering from wounds, infections and illnesses every day, and unfortunately in some cases their condition is beyond the stage where they can be successfully treated so we work with the owner to help them decide the best course of action.

An animal is only put down when we are sure that further suffering would devastate its quality of life. We also require the owner's consent before we can euthanise an animal. All our efforts go into improving animal care and treatment to prevent animals reaching this state in the first place.