Working for the Brooke
Brooke employees and supporters are keenly motivated by our unique approach to addressing a crucial international cause. We successfully combine international development with practical animal welfare, to provide a long-lasting and sustainable impact on the communities we support.
We are always looking for talented and passionate individuals to join us in our London office.
Our goal is to increase the number of working animals we reach every year to 2 million suffering horses, donkeys and mules in the most need in the developing world by 2016.
Whether you are working directly with our Country Programmes or supporting others to do so, you will be contributing to this goal to make a real difference.
The Supporter Care Team has ambitious plans to engage better with Brooke supporters in line with our new Global Strategy. We are looking to recruit a dynamic Head of Function with a strong and successful track record of leading a Supporter Care Team within the context of a clearly defined Supporter Journey.
The Supporter Care Team is split into two functions, Supporter Contact and Donation and Fulfilment. The Supporter Contact team focus on supporter satisfaction, primarily supporter enquiries and complaints and the Donation and Fulfilment team focus on donation processing, fulfilment and maintain high levels of customer service.
The Brooke is now in the final phase of rolling out processes across the organisation to improve the way we manage restricted funds in anticipation of planned growth in this area. We have a new ambitious global strategy which brings greater importance to building our capacity locally to deliver on our fundraising objectives.
This is an exciting role to build the capacity of staff and systems across regional hubs, country programmes, partners, and UK technical teams, to increase income raised from restricted funding sources. The post-holder will work collaboratively with colleagues across teams in the UK and internationally.
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Please register your details if you are keen to work or volunteer for us and would like your details kept on file. We may contact you in the event that a position becomes available that we would like to encourage you to apply for.
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